Using an Android
- On your Android device, open the SG Bike app.
- Tap the Image icon
, then tap the Image icon again.
- Tap "Change Password" > "Get Code".
- Enter the verification code sent to your phone number.
- Tap "Verify" and enter a new password.
- Enter the new password again and tap "OK".
Using an iPhone
- On your iOS device, open the SG Bike app.
- Tap the hamburger menu bar , then tap the Image icon.
- Tap "Change Password" > "Get Code".
- Enter the verification code sent to your phone number.
- Tap "Verify", then enter a new password.
- Enter the new password again and tap "CONFIRM".
Note: A One-Time PIN (OTP) will be sent to your phone number via SMS for verification before the changes take effect. Your password must be between 6 to 20 characters long.