I got into an accident, what should I do?

We treat all accidents and incidents seriously here at SG Bike. Immediately seek medical assistance by calling:

995 (emergency ambulance, 24/7)
1777 (non-emergency ambulance, 24/7)
90851195 (East Coast Park’s first aid post, open on weekends 9am-7pm)

For East Coast Park users, you may use the number written on the lamp posts to guide first responders to your location. Only use this if you are not near to any landmarks.

You are also encouraged to reach out to us by emailing an accident incident report by sending the following details below to support@sgbike.com.sg:

Incident location:
Date and time:
Screenshot of trip details:
Sequence of events: