SG Bike Ride Pass

What is the SG Bike Ride Pass

The SG Bike Ride Pass is a subscription that allows you to enjoy free trips of up to 30 minutes, with a charge of $0.03 per subsequent minute. You may purchase the SG Bike Ride Pass via “My Wallet” > “SG Bike Pass” or by redeeming a coupon in “My Wallet” > “Coupons”. As the SG Bike Ride Pass is not considered a balance, it will not be reflected under “Balance”. The expiry date can be found under “SG Bike Pass” or under your profile name in the menu. Note: Auto-renewal of the SG Bike Rid...

How do I turn off auto-renew?

Using an iPhone - On your iOS device, open the SG Bike app. - Tap the hamburger menu bar ,then tap “My Wallet”. - Tap “SG Bike Pass” > “Auto Renew”. Using an Android - On your Android device, open the SG Bike app. - Tap the Image icon , then tap “My Wallet” - Tap “SG Bike Pass” > “Auto Renew”.

How does auto-renew work?

The auto-renewal function is activated after promo code redemptions and SG Bike Ride Pass purchases unless stated otherwise. The passes will automatically renew on the date of expiry. For instance, a 7 day promo code or 7 day SG Bike Ride Pass redeemed on 1st January will automatically renew on 7th January. You can refer to the renewal date that is indicated in the SG Bike Ride Pass page. Cancellation of the SG Bike Ride Pass should be made before renewal date to avoid extra charges. The bank ...

How do I check the validity of my SG Bike Ride Pass?

Using an iPhone - On your iOS device, open the SG Bike app. - Tap the hamburger menu bar > “My Wallet”. - Tap “SG Bike Pass”. Using an Android - On your Android device, open the SG Bike app. - Tap the Image icon > “My Wallet”. - Tap “SG Bike Pass”.

What if I purchase another Ride Pass while my current one is still valid?

The validity of your SG Bike Ride Pass will be extended accordingly. You will no longer be able to purchase any SG Bike Ride Pass if they exceed the maximum validity period of 365 days.

Can I cancel my existing Ride Pass?

You will not be able to cancel your Ride Pass once you have purchased it. The Ride Pass is strictly non-refundable according to our terms and conditions.